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Please perform all these steps patiently as it is critical to resolving the issue.
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Delete all the instances of your printer listed in devices and printers.You will get a popup, click on the drivers tab and delete all the HP printer drivers listed there if any.Go to devices and printers, select any printer listed there and you will get some options on the top.(Right click on the Windows button to access device manager) Check in device manager, if the printer is listed there, please delete it.Uninstall the printer from "programs and features" which can be accessed by doing a right-click on the Windows button (Please have the printer Off and disconnected during uninstallation.).Otherwise, uninstall and reinstall the printer software. Please perform all the prescribed steps from this link: to resolve printer offline issues.Did this happen after an initial Windows 10 update.Kudos to you for that.įor better clarity and to assist you better I would require more information regarding this: Superb description and stupendous diagnosis of the issue before posting. I reviewed the post regarding issues with the printer going offline. Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.
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